Hyperparam Enterprise
Collect and analyze agent traces, coding sessions, and chatbot logs at production scale. Keep everything in your own bucket with queries running on your laptop, or let us manage the storage, segregated per organization.
Contact SalesUse cases
- Your team moved to usage-based billing for Claude Code or Codex and the bill keeps growing, and you need token cost broken down by developer, repo, and workflow from the real sessions, not a single line on an invoice.
- Your developers are shipping with Claude Code, Cursor, and internal agents, and you need one view into how that AI is performing across the team, plus a way to share the skills and context that make it work better.
- A customer reports that your AI chatbot failed in production, and your team needs to trace the issue and find every other session the same pattern touched.
- After a prompt, tool, or model update rolls out across the team, you need to debug the regression sitting in the long-tail 1% of agent sessions before users notice.
- An internal agent is burning tokens on retry loops or rabbit-holes, and you need the trace evidence to motivate the CLAUDE.md, prompt, or skill change that steers it.
- Legal or security blocked a vendor LLM observability tool because it would copy customer prompts outside your VPC, and you need to debug agent behavior without ever moving the data.
An open stack, in your cloud or ours
Hyperparam Enterprise is two pieces on an open architecture: HypAware collects traces and writes them to a bucket, Hyperparam reads them on your laptop. The stack is dependency-free, so security has one thing to audit and no supply chain to chase. Data lands in open formats (Apache Iceberg, Parquet, OTLP) that interoperate with whatever you already run. It is designed for procurement, security, and compliance teams who need a clear answer to “where does our AI data live and who owns it?”
- Collect with HypAware: An OpenTelemetry collector for AI workloads, deployable across your fleet via your existing MDM (Jamf, Kandji, Intune). Captures developer laptops, IDE plugins, agents, MCP tool calls, chatbots, and production LLM features. Pure OTel underneath, so anything that already speaks OTLP works.
- Store where it makes sense: Your own S3, GCS, or Azure bucket if you want full data sovereignty, or managed storage in Hyperparam's cloud if you would rather not run any infrastructure. Managed data is segregated per organization and stays in the same open formats, so you can move it to your own bucket later.
- Analyze with Hyperparam: A browser-native client that reads Iceberg and Parquet directly from the bucket. No cluster, no SQL endpoint, no ingestion step. Credentials stay in the browser; an agent can query its own traces with no auth proxy in between.
The data in between is just files in your bucket. Object-storage prices (around $0.023/GB-month vs. $0.10–$2.00/GB ingest for traditional logging vendors), infinite retention, and same-day interop with Snowflake, Databricks, DuckDB, Spark, and Trino because Iceberg and Parquet are formats every major engine already reads.
Because Hyperparam runs in your infrastructure (data in your bucket, queries on your laptop) your existing controls extend automatically. The IAM policies, audit logs, retention rules, VPC boundaries, and access reviews you already have for your cloud account apply to your AI traces with nothing new to configure.
The AI workbench for understanding your enterprise AI data
- Inspect production LLM logs across the full dataset
- Filter by prompt, response type, tool call, or score
- Query the dataset in chat
- Create filters and derived columns
- Score outputs with LLM-as-a-judge
- Rerun useful workflows as skills on new production data
Why teams choose Hyperparam Enterprise
- Data sovereignty: Prompts, retrieved context, and tool outputs stay in your bucket under your IAM. No vendor copy of sensitive customer data behind someone else's API.
- Object-storage economics: Two orders of magnitude cheaper than per-GB ingest tiers, with no retention cliffs. Keep months of traces instead of weeks.
- Open formats, no lock-in: Iceberg and Parquet are read by every major engine. If you replace Hyperparam tomorrow, the data is still in your account in a format your warehouse already speaks.
- Faster issue diagnosis: Browser-native architecture and AI-assisted column generation let teams find the broken 1% of traces without warehouse round-trips.
- Reusable workflows: Save inspection workflows as skills for team continuity across people, projects, and ownership changes.
- Fleet-wide collection: Deploy HypAware across laptops and services with your existing MDM. No per-app SDK integration.
Frequently asked questions
- Where do our prompts and traces actually live?
- Your choice. Self-hosted, they live in your S3, GCS, or Azure bucket as Apache Iceberg or Parquet, written there by HypAware from your fleet, and the data never transits Hyperparam-operated servers. On the managed plan, they live in Hyperparam's cloud, segregated per organization, in the same open formats.
- If we replace Hyperparam, do we lose anything?
- No. The traces are Iceberg or Parquet files in open formats that Snowflake, Databricks, DuckDB, Spark, and Trino all read. Every piece of the stack (HypAware, Hyperparam, and the open file formats in between) is open source and replaceable, and managed data can be exported to your own bucket.
- How does this compare to Datadog or a vendor LLM observability tool?
- Traditional vendors charge per GB ingested (typically $0.10 to $2.00/GB) with short retention defaults. Object storage runs about $0.023/GB-month with no retention cliff. AI traces are megabytes per session, so the difference compounds quickly. Hyperparam also keeps the raw payloads in open formats you own rather than behind a vendor API.
- How do we collect traces from developer laptops and production services?
- HypAware is an OpenTelemetry collector you push via your existing MDM (Jamf, Kandji, Intune) or run as a sidecar in production. Anything emitting OTLP works without a custom SDK. See HypAware Team and Fleet Setup for the rollout guide.
- Can Hyperparam Enterprise work with private data?
- Yes. The browser-native client reads from your bucket with your credentials; sensitive prompts and customer data do not move into Hyperparam. If your team has specific data-handling or deployment requirements, contact us to discuss the right setup.
- What kinds of issues can Hyperparam Enterprise help diagnose?
- Token-burn hotspots, retry loops, tool failures, rabbit-holes, sycophantic responses, regression after a prompt change, and any issue that lives in the long tail of agent or chatbot traces.
- How do workflows work in Hyperparam Enterprise?
- Teams can save reusable workflows as skills, making it easier to rerun useful inspection and analysis workflows on new production data and maintain continuity across people, projects, and ownership changes.
Get started with Hyperparam Enterprise
Talk to our team about your production AI needs.
Contact Sales